In 2018, NPR ranked this as the #28 greatest song by a female or nonbinary artist in the 21st century, saying:

In 2002, the charts belonged to angry skater girls and flashy MCs. Enter a singer/songwriter whose early love for jazz fueled her hushed, easy vocals. In New York City, you might have caught her (as I did) gigging with the JC Hopkins Biggish Band or playing solo for tiny audiences at The Living Room, a shy, beautiful nobody whose sudden and stupendous rise couldn’t have been predicted.

Jones recorded her debut, Come Away With Me, with an acoustic trio on Blue Note Records. Among the album’s originals was a track written by her friend Jesse Harris: ‘Don’t Know Why,’ a quietly dazzling tribute to romantic indecision. It song crept its way from adult contemporary radio onto the playlist of every coffeehouse during that slow-to-thaw spring — and in 2003, Jones won five Grammys, including record of the year and best female pop vocal performance for ‘Don’t Know Why.’ Twenty-seven million copies later, hearts are still melting with the line, ‘My heart is drenched in wine.’